Pools By Design Build & Construct is committed to providing the utmost quality work accompanied by superior customer service, and we only hire the best people in the industry.
Our company foundation is built on our reputation of hard work and dedication to our clients. We strive to uphold these values every day, and throughout every single project.
•Our Project Management Style
We believe that stellar project management is the key to seamless communication throughout a project. Our designers are also our project managers, ensuring the final product reflects the initial vision. Our project managers focus on one main project at a time, and handle all design, materials, logistics, and sequence of installation. We believe that our level of designer involvement is what sets us apart.
•We communicate well with our employees. They have been with us a long time and are well-versed in our standards and procedures.
•You’ll have the owner’s contact info and the owner will check each job for quality control. We care about the details.
•We don’t rush jobs and we do what it takes to provide you with a quality product. We believe in doing it once and doing it right.
•We uphold our agreements and contracts. •We stay within budget 99% of the time and handle small changes at no cost most of the time.
• If we make a mistake, we admit it and fix it, asap. •We care about your property. If we notice something small another company has not done correctly, we often just take care of it for you.
•From deliveries to weather obstacles to problems such a s a cut cable, we handle it all. We keep you apprised of the situation, and the plan for resolution to any issues that arise.
•We will communicate with you throughout the project—in person, via phone call, text, or email—whatever works best for you.
•Upon completion of the project, we do a walk through with you to ensure expectations have been met or exceeded.
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